Terms of Service

Welcome to Z&F Flowers. By accessing and using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

You must be at least 18 years old to use our services. By using our website, you represent that you are of legal age. You agree to use our services only for lawful purposes and in accordance with these terms.

All products are subject to availability. We reserve the right to limit quantities or refuse orders. Product images are for illustration purposes and actual products may vary. Prices are subject to change without notice.

Payment must be made at the time of order. We accept major credit cards and other payment methods as displayed on our website. All transactions are processed securely.

We deliver across the UK. Delivery times and costs vary by location. Fresh flowers are perishable items and must be received by the recipient. We are not responsible for delays caused by incorrect delivery information.

Due to the perishable nature of our products, we cannot accept returns. If you are not satisfied with your order, please contact us within 24 hours of delivery. Refunds are issued at our discretion.

We are committed to protecting your privacy. Your personal information is collected and processed in accordance with UK GDPR and our Privacy Policy. We will never sell your data to third parties.

Z&F Flowers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific order in question.